FAQ

Answers to our most frequently asked questions

Featured

Most Popular Questions.

Here are some of the most common queries our customers ask. If you don’t find your answer here, feel free to reach out to our team. We’re always happy to help.

Our flowers are sourced daily from trusted growers, so they typically last 5–7 days with proper care. We also include flower food and care instructions with every bouquet.

Yes! Place your order before 1:00 PM for same-day delivery in select UK areas. Next-day delivery is available nationwide.

Absolutely. Every order comes with a free card where you can write your own heartfelt message.

Yes, you can choose your preferred delivery date during checkout, perfect for birthdays, anniversaries, or special surprises.

Our couriers will either leave the bouquet in a safe place, with a neighbour, or attempt redelivery. We always ensure flowers arrive in great condition.

Welcome Offer – 30% Off Your First Order

Enjoy fresh, handcrafted bouquets at an exclusive price. Get 30% off your very first order with Mia Flora Flowers. Use code WELCOME30 at checkout.

Payment Questions

Payment & Transactions

Everything you need to know about payment options and order processing.

We accept Visa, MasterCard, PayPal, American Express, and most major debit/credit cards.

Yes all transactions are encrypted and processed through trusted, secure payment gateways.

No. The price you see at checkout includes VAT. Delivery charges (if any) are shown upfront before you confirm your order.

Of course. VAT receipts are automatically sent via email after your purchase.

Double-check your card details and ensure funds are available. If the issue continues, contact us and we’ll help resolve it quickly.

Fresh, handcrafted bouquets delivered with care across the UK — making life’s moments more beautiful.

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