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Terms of Use
Please read these terms carefully before using our website
Key Terms
Most Important Points
Here are the main rules for using Mia Flora Flowers’ website and services.
By accessing or using our website, you agree to comply with these Terms of Use. If you do not agree, please do not use our site.
Mia Flora Flowers is an online florist based in the UK, offering handcrafted bouquets, floral gifts, and related services.
You agree not to misuse the site for fraudulent, harmful, or unlawful purposes. All content is provided for personal, non-commercial use.
If you create an account, you are responsible for maintaining confidentiality of your login details and all activity under your account.
We may update these Terms occasionally. Continued use of the website after changes means you accept the updated terms.
Shop with Confidence
Our website is designed for a safe and enjoyable shopping experience. We protect your personal details and ensure secure payment processing at all times.
Orders & Deliveries
Orders & Deliveries
What you can expect when placing an order with Mia Flora Flowers.
Orders are accepted via our website. Confirmation emails are sent once your order has been successfully placed.
We aim to deliver on your chosen date. However, circumstances outside our control (such as severe weather or courier delays) may affect delivery times.
Flowers are subject to seasonal availability. If a specific flower is unavailable, we may substitute with a bloom of equal or greater value while keeping the overall design intact.
Changes or cancellations can be made up to 24 hours before scheduled delivery by contacting our support team.
Transparency in how we handle your transactions.
Accepted Payments
We accept Visa, MasterCard, PayPal, American Express, and most major cards.Pricing Policy
All prices are shown in GBP (£) and include VAT where applicable.Errors in Pricing
If a pricing error occurs, we reserve the right to cancel or amend orders before dispatch.Refunds
Refunds are processed to your original payment method if your order is cancelled or cannot be fulfilled.
Protecting our brand and respecting your rights.
Website Content
All text, images, and branding are the property of Mia Flora Flowers. They may not be copied or reused without written permission.User Content
By submitting reviews, comments, or testimonials, you grant us the right to display and share them in connection with our services.Limitation of Liability
Mia Flora Flowers is not liable for indirect, incidental, or consequential damages arising from use of our website or services.Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of UK courts.
Fresh, handcrafted bouquets delivered with care across the UK — making life’s moments more beautiful.
